Privacy Policy
Introduction
This Privacy Policy explains how Nettoyage ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website or use our cleaning services. By accessing this site or providing your information to us, you agree to the practices described in this Policy.
What Information We Collect
We may collect the following types of information:
• Contact details, such as your name, email address, phone number, and address when you contact us or request a quote.
• Service details, such as information about your property or cleaning needs so we can provide an accurate service.
• Technical data, such as IP address, browser type, and pages visited, collected through cookies or similar technologies to help us improve our website.
We only collect information that is relevant and necessary for providing and improving our services.
How We Use Your Information
We use your personal information to:
• Respond to your inquiries and provide quotes.
• Deliver and manage our cleaning services.
• Communicate with you about appointments, updates, or changes.
• Improve our website, services, and customer experience.
• Comply with legal obligations.
We do not sell your personal information. We may share it only with trusted service providers (such as payment processors or IT providers) who help us operate our business, and only to the extent necessary for them to perform their services, under appropriate confidentiality and data protection obligations.